ReceiptWhere Terms of Service

Effective October 15, 2026. ReceiptWhere is provided by DuoNex AI LLC, a Washington limited liability company ("DuoNex", "we", "us").

1. The service

ReceiptWhere lets you collect, store, organise and find your own financial documents, such as receipts, invoices, card slips, refunds and credit notes. You can photograph or upload documents in the app, or forward them by email to your personal ReceiptWhere address. We read each document automatically to identify details such as the merchant, total, currency, date and payment method.

ReceiptWhere is currently in beta. Features may change, and the service may occasionally be unavailable.

2. Your account

• You need an account, created with Google, Apple or an email sign-in link. You are responsible for activity on your account and for keeping access to your email or sign-in provider secure.
• You must be at least 18 years old, or the age of majority where you live.
• Give us accurate information, including your time zone and home country, which we use to read dates and currencies correctly.

3. Your documents

• You keep ownership of everything you upload or forward. You give us permission to store, process and display it only to provide the service to you.
• Only submit documents you are entitled to keep and use, such as your own receipts or your business's records.
• Your personal inbound address is for forwarding your own financial documents. Do not use it to receive other people's mail or unrelated email.

4. Automated reading and your responsibility

Details are read automatically and may contain errors: for example, a misread digit on a faded receipt. ReceiptWhere shows each detail next to the image of your document and marks details it could not confirm so you can check them. You are responsible for checking information before relying on it, for example for taxes, expense claims or bookkeeping. ReceiptWhere does not provide tax, legal, accounting or financial advice.

5. Acceptable use

You agree not to:

• upload unlawful material, or documents you have no right to hold;
• attempt to access other users' data, overload or disrupt the service, or work around plan limits or security measures;
• use the service to send spam or to process mail that is not your own financial documents;
• copy, resell or reverse-engineer the service.

We may suspend accounts that break these terms or put the service or other users at risk.

6. Plans, limits and fees

• The beta is free. Plans and limits (for example, the number of documents per month and how much history is visible on the Free plan) are shown in the app.
• On the Free plan, documents older than six months are archived: they are kept and become visible again when you upgrade. They are not deleted.
• Paid plans will be offered later. We will tell you the price before you are charged, and you can cancel at any time.

7. Ending your account

You can delete your account at any time in the app. Deletion removes your documents and data from our live systems immediately and from our backups within 30 days, as described in the Privacy Policy. We may end the service, or an account that breaks these terms, with reasonable notice where possible.

8. Disclaimers and liability

The service is provided "as is" and "as available", especially during the beta. To the extent the law allows, DuoNex is not liable for indirect or consequential losses, or for losses caused by relying on automatically read information you did not check, and our total liability is limited to the amount you paid us in the 12 months before the claim (or USD 50 if you paid nothing). Nothing in these terms limits rights you have under consumer law that cannot be limited.

9. Changes

We may update these terms. We will tell you about material changes in the app or by email before they take effect. Continuing to use ReceiptWhere after that means you accept the updated terms.

10. Law and contact

These terms are governed by the laws of the State of Washington, USA, and disputes go to the courts of King County, Washington, unless the law where you live requires otherwise.

Questions: receipt@receiptwhere.com, DuoNex AI LLC, 2508 SW 144th Pl, Burien, WA 98166, USA.